Guest Experience Specialist - Hospitality & Service

Hilton; Warszawa; On-site; PLN 42,000 - 66,000; Full time

Job summary

Hilton Warsaw is seeking a Guest Service Agent to warmly welcome guests, manage check-in and check-out, and handle guest inquiries with accuracy and care.

You will promote hotel services, share local knowledge, and resolve requests promptly, ensuring memorable stays and consistent service that reflects Hilton's hospitality culture.

Join a globally renowned brand where teamwork and guest focus drive daily success and career growth.

Qualifications

• Hospitality mindset and guest-first attitude.
• Strong communication and interpersonal skills.
• Commitment to hospitality values and ethical behavior.

Responsibilities

• Deliver a warm welcome to guests during arrival.
• Process check-in and checkout accurately and efficiently.
• Provide local knowledge and assist with guest inquiries.

Skills

Hospitality

Integrity

Leadership

Teamwork

Ownership

Urgency

Job description

Hilton Warsaw is seeking a Guest Service Agent to warmly welcome guests, manage check-in and check-out, and handle guest inquiries with accuracy and care.

You will promote hotel services, share local knowledge, and resolve requests promptly, ensuring memorable stays and consistent service that reflects Hilton's hospitality culture.

Join a globally renowned brand where teamwork and guest focus drive daily success and career growth.