Guest Arrival Specialist — Create Memorable Stays

Sheraton Hotels & Resorts; Warszawa; On-site; PLN 28,000 - 36,000; Full time

Job summary

Sheraton Hotels & Resorts in Warsaw seeks a Guest Arrival Expert to welcome guests, guide them through arrival and departure experiences, and ensure service excellence. You will be on your feet, coordinate with hotel teams, and contribute to memorable stays for guests at our Warsaw property.

The role emphasizes professional appearance, adherence to policies, and delivering smooth operations from check-in to departure, with a focus on guest satisfaction and safety.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Welcome and assist guests upon arrival and during their stay.
• Address guest requests and coordinate with hotel services.
• Prepare and review reports related to arrivals and departures.
• Highlight local area attractions and experiences to guests.

Education

High school diploma or G.E.D. equivalent

Job description

Sheraton Hotels & Resorts in Warsaw seeks a Guest Arrival Expert to welcome guests, guide them through arrival and departure experiences, and ensure service excellence. You will be on your feet, coordinate with hotel teams, and contribute to memorable stays for guests at our Warsaw property.

The role emphasizes professional appearance, adherence to policies, and delivering smooth operations from check-in to departure, with a focus on guest satisfaction and safety.