Group, Conference and Events Sales & Planning Executive/Agent

Hilton; Warszawa; On-site; PLN 76,000 - 103,000; Full time

Job summary

Hilton in Warszawa is seeking a Group, Conference and Events Sales Executive to drive revenue by securing GCE bookings and delivering memorable experiences for guests. You will manage inquiries, qualify client needs, prepare proposals in English and Polish, negotiate terms, and coordinate with Food & Beverage, Operations and Front Office to ensure flawless events.

Excellent communication in English and Polish, strong sales and IT skills, and the ability to manage multiple priorities in a

Qualifications

• Experience in Conference & Events, Hospitality Sales, Hotel Operations or a similar customer-facing role.
• Strong sales and negotiation skills with the ability to convert enquiries into business.
• Excellent communication skills in English and Polish.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-focused, proactive and results-driven approach.
• Strong IT skills and confidence working with different systems.

Responsibilities

• Manage enquiries for groups, meetings, conferences and events.
• Qualify opportunities and identify client needs and event requirements.
• Prepare proposals and quotations in English and Polish.
• Negotiate rates, terms and contracts to secure business and maximize revenue.
• Follow up effectively to drive conversions and achieve sales targets.
• Identify opportunities to upsell accommodation, meeting space and additional services.
• Conduct hotel site inspections and client show rounds.
• Maintain accurate records and documentation within hotel systems.
• Coordinate event requirements with all relevant hotel departments.
• Prepare detailed Banquet Event Orders (BEOs) and event documentation.
• Ensure all information is communicated accurately to operational teams.
• Coordinate event handovers to support flawless execution.
• Work closely with Food & Beverage, Operations, Front Office and other hotel departments.
• Deliver a consistently high level of customer service throughout the client journey.

Skills

English

Polish

Sales negotiation

Client relations

Hospitality knowledge

IT skills

Tools

CRM systems

Hotel systems

Job description

Job Identification: 221108

Job Category: Sales and Marketing

Job Schedule: Full time

Salary 8000 PLN/gross/monthly

Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work!

As a Group, Conference and Events (GCE) Sales Executive , you're not just driving revenue by securing GCE bookings - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Sales & Lead Management

• Manage enquiries for groups, meetings, conferences and events.
• Qualify opportunities and identify client needs and event requirements.
• Prepare proposals and quotations in English and Polish.
• Negotiate rates, terms and contracts to secure business and maximize revenue.
• Follow up effectively to drive conversions and achieve sales targets.
• Identify opportunities to upsell accommodation, meeting space and additional services.
• Conduct hotel site inspections and client show rounds.
• Maintain accurate records and documentation within hotel systems.

Event Planning & Coordination

• Manage confirmed events from contract signing through the planning phase.
• Act as the main point of contact for clients during event preparation.
• Coordinate event requirements with all relevant hotel departments.
• Prepare detailed Banquet Event Orders (BEOs) and event documentation.
• Ensure all information is communicated accurately to operational teams.
• Coordinate event handovers to support flawless execution.

Collaboration & Administration

• Work closely with Food & Beverage, Operations, Front Office and other hotel departments.
• Ensure contracts, deposits and event documentation are completed accurately and on time.
• Deliver a consistently high level of customer service throughout the client journey.
• Experience in Conference & Events, Hospitality Sales, Hotel Operations or a similar customer-facing role.
• Strong sales and negotiation skills with the ability to convert enquiries into business.
• Excellent communication skills in English and Polish.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-focused, proactive and results-driven approach.
• Strong IT skills and confidence working with different systems.
• Positive attitude and ability to build effective working relationships across teams.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/ ), and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we're more than a great place to stay-we're a great place to work.