Guest Experience Champion

Westin Hotels & Resorts; Warszawa; On-site; PLN 33,000 - 47,000; Full time

Job summary

Westin Warsaw is seeking a Guest Experience Expert to ensure smooth check-in and check-out and deliver memorable service throughout the guest stay. You will be empowered to handle guest requests, assist with daily operations, and share highlights of the local area.

This non-management, full-time role requires staying active on your feet, maintaining professional appearance, and upholding brand standards in a busy hotel environment.

Qualifications

• Education: High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.
• License or Certification: None.

Responsibilities

• Assist guests with check-in and check-out and address guest requests.
• Process operational tasks, complete reports, and support daily hotel operations.
• Provide information and recommendations about local attractions and areas of interest.
• Maintain a professional appearance and be active on your feet for extended periods, while upholding safety and brand standards.

Education

High School Diploma or GED

Job description

Westin Warsaw is seeking a Guest Experience Expert to ensure smooth check-in and check-out and deliver memorable service throughout the guest stay. You will be empowered to handle guest requests, assist with daily operations, and share highlights of the local area.

This non-management, full-time role requires staying active on your feet, maintaining professional appearance, and upholding brand standards in a busy hotel environment.