Global Workday Operations & Process Improvement Analyst

POL GPC Global Technology Center; Kraków; On-site; PLN 90,000 - 150,000; Full time

Job summary

GPC Global Technology Center in Krakow is seeking a Global HR Workday Operations Analyst to support global Workday processes and master data. You will partner with stakeholders, manage operational transactions, and drive improvements to the Workday platform.

The role demands strong analytical skills, excellent communication, and hands-on experience with Workday and related systems. The team collaborates across functions to enable efficient HR workflows and data integrity.

Qualifications

• 3+ years’ experience processing and troubleshooting Workday transactions.
• Experience with Excel, vendor management, project management, process documentation, and Lean Six Sigma or other continuous improvement methodologies.
• Strong analytical and critical thinking skills.
• Excellent interpersonal savviness and technical support skills.
• Superior written and verbal communication skills.

Responsibilities

• Work cross-functionally to resolve issues and participate in process redesigns.
• Define configuration specifications and business requirements for new integrations, workflows, or automation.
• Document and maintain system processes – Determine and document user requirements for business processes and abide by those requirements for future projects.
• Function as level 2 Workday and related system and process support – troubleshoot system issues and elevate to partners or vendors, as necessary.
• Lead continuous process improvement activities.
• Conduct regular system audits to identify data discrepancies and errors.
• Liaise with vendors to roll out new initiatives or resolve issues.
• Maintain system security, reporting, and support EIB loads.
• Performs other duties as assigned.

Skills

Workday transactions

Analytical thinking

Communication skills

Interpersonal skills

Project management

Tools

Microsoft Excel

Lean Six Sigma

Job description

GPC Global Technology Center in Krakow is seeking a Global HR Workday Operations Analyst to support global Workday processes and master data. You will partner with stakeholders, manage operational transactions, and drive improvements to the Workday platform.

The role demands strong analytical skills, excellent communication, and hands-on experience with Workday and related systems. The team collaborates across functions to enable efficient HR workflows and data integrity.