Workday Operations Analyst

POL GPC Global Technology Center; Kraków; On-site; PLN 90,000 - 150,000; Full time

Job summary

GPC Global Technology Center in Krakow is seeking a Global HR Workday Operations Analyst to support global Workday processes and master data. You will partner with stakeholders, manage operational transactions, and drive improvements to the Workday platform.

The role demands strong analytical skills, excellent communication, and hands-on experience with Workday and related systems. The team collaborates across functions to enable efficient HR workflows and data integrity.

Qualifications

• 3+ years’ experience processing and troubleshooting Workday transactions.
• Experience with Excel, vendor management, project management, process documentation, and Lean Six Sigma or other continuous improvement methodologies.
• Strong analytical and critical thinking skills.
• Excellent interpersonal savviness and technical support skills.
• Superior written and verbal communication skills.

Responsibilities

• Work cross-functionally to resolve issues and participate in process redesigns.
• Define configuration specifications and business requirements for new integrations, workflows, or automation.
• Document and maintain system processes – Determine and document user requirements for business processes and abide by those requirements for future projects.
• Function as level 2 Workday and related system and process support – troubleshoot system issues and elevate to partners or vendors, as necessary.
• Lead continuous process improvement activities.
• Conduct regular system audits to identify data discrepancies and errors.
• Liaise with vendors to roll out new initiatives or resolve issues.
• Maintain system security, reporting, and support EIB loads.
• Performs other duties as assigned.

Skills

Workday transactions

Analytical thinking

Communication skills

Interpersonal skills

Project management

Tools

Microsoft Excel

Lean Six Sigma

Job description

Company Background

Genuine Parts Company founded in 1928 and based in Atlanta, Georgia, is a leading specialty distributor engaged in the distribution of automotive and industrial replacement parts and value-added services. The Company operates a global portfolio of businesses with more than 10,000 locations across the world, employing 60,000 people. The GPC Global Technology Center in Krakow, established in 2022 by Genuine Parts Company is an innovative research and development facility supporting GPC’s digital transformation efforts. The hub is focused on the development of advanced technologies and solutions that support GPC's operations and growth. The GPC Global Technology Center team works on a wide range of projects assisting in areas such as e-commerce and data platforms, supply chain solutions, selling systems, and cyber security. This is home to a team of highly skilled IT engineers who are dedicated to driving innovation and delivering cutting-edge solutions for GPC.

Position Purpose

The Global HR Workday Operations Analyst works with key partners and stakeholders to support global processes, business-as-usual master data management, operational transactions, and global Workday projects. This individual’s passion for solving complex problems and ability to analyze, synthesize, and interpret data drives them to make recommendations to continuously improve the global Workday platform. The individual in this role is both technically proficient with Workday and highly analytical. They create relationships with multiple stakeholders throughout the organization to effectively support the global Workday strategy. As part of the Global Workday Configuration and Operations team, this le is responsible for upholding Workday system and process integrity and integrating with other functions to optimally leverage Workday capabilities and effectively enable business processes.

Responsibilities

• Work cross-functionally to resolve issues and participate in process redesigns.


• Define configuration specifications and business requirements for new integrations, workflows, or automation.


• Document and maintain system processes – Determine and document user requirements for business processes and abide by those requirements for future projects.


• Function as level 2 Workday and related system and process support – troubleshoot system issues and elevate to partners or vendors, as necessary.


• Lead continuous process improvement activities.


• Conduct regular system audits to identify data discrepancies and errors.


• Liaise with vendors to roll out new initiatives or resolve issues.


• Maintain system security, reporting, and support EIB loads.


• Performs other duties as assigned.

Requirements

• 3+ years’ experience processing and troubleshooting Workday transactions.


• Experience with Microsoft Excel, vendor management, project management, process documentation, and Lean Six Sigma or other continuous improvement methodologies.


• Strong analytical and critical thinking skills.


• Excellent interpersonal savviness and technical support skills.


• Superior written and verbal communication skills.


• Excellent organizational skills and attention to detail.

EEO / Diversity Statement

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Company Overview & Values

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.