HR Workday Operations Analyst

GPC Global Technology Center; Kraków; On-site; PLN 120,000 - 180,000; Full time

Job summary

Genuine Parts Company’s GPC Global Technology Center in Krakow is seeking a Global HR Workday Operations Analyst to support global Workday processes, master data management, and ongoing projects. This role emphasizes data analysis, system integrity, and cross‑functional collaboration to enable business processes.

The successful candidate will combine technical Workday proficiency with strong numerical and communication skills, partnering with stakeholders to optimize Workday configurations and

Qualifications

• 3+ years’ experience processing and troubleshooting Workday transactions.
• Experience with Microsoft Excel, vendor management, project management, process documentation, and Lean Six Sigma or other continuous improvement methodologies.
• Strong analytical and critical thinking skills.
• Excellent interpersonal savviness and technical support skills.
• Superior written and verbal communication skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Work cross-functionally to resolve issues and participate in process redesigns.
• Define configuration specifications and business requirements for new integrations, workflows, or automation.
• Document and maintain system processes – Determine and document user requirements for business processes and abide by those requirements for future projects.
• Function as level 2 Workday and related system and process support – troubleshoot system issues and escalate to partners or vendors, as necessary.
• Lead continuous process improvement activities.
• Conduct regular system audits to identify data discrepancies and errors.
• Liaise with vendors to roll out new initiatives or resolve issues.
• Maintain system security, reporting, and support EIB loads.
• Performs other duties as assigned.

Skills

Analytical thinking

Communication skills

Interpersonal skills

Attention to detail

Process improvement

Tools

Workday

Microsoft Excel

Job description

Genuine Parts Company founded in 1928 and based in Atlanta, Georgia, is a leading specialty distributor engaged in the distribution of automotive and industrial replacement parts and value-added services. The Company operates a global portfolio of businesses with more than 10,000 locations across the world, employing 60,000 people.

The GPC Global Technology Center in Krakow, established in 2022 by Genuine Parts Company is an innovative research and development facility supporting GPC’s digital transformation efforts.

The hub is focused on the development of advanced technologies and solutions that support GPC's operations and growth.

The GPC Global Technology Center team works on a wide range of projects assisting in areas such as e-commerce and data platforms, supply chain solutions, selling systems, and cyber security. This is home to a team of highly skilled IT engineers who are dedicated to driving innovation and delivering cutting-edge solutions for GPC.

Position Purpose:

The Global HR Workday Operations Analyst works with key partners and stakeholders to support global processes, business-as-usual master data management, operational transactions, and global Workday projects.

This individual’s passion for solving complex problems and ability to analyze, synthesize, and interpret data drives them to make recommendations to continuously improve the global Workday platform.

The individual in this role is both technically proficient with Workday and highly analytical. They create relationships with multiple stakeholders throughout the organization to effectively support the global Workday strategy.

As part of the Global Workday Configuration and Operations team, this le is responsible for upholding Workday system and process integrity and integrating with other functions to optimally leverage Workday capabilities and effectively enable business processes.

Responsibilities

• Work cross-functionally to resolve issues and participate in process redesigns.


• Define configuration specifications and business requirements for new integrations, workflows, or automation.


• Document and maintain system processes – Determine and document user requirements for business processes and abide by those requirements for future projects.


• Function as level 2 Workday and related system and process support – troubleshoot system issues and escal… to partners or vendors, as necessary.


• Lead continuous process improvement activities.


• Conduct regular system audits to identify data discrepancies and errors.


• Liaise with vendors to roll out new initiatives or resolve issues.


• Maintain system security, reporting, and support EIB loads.


• Performs other duties as assigned.

Requirements

• 3+ years’ experience processing and troubleshooting Workday transactions.


• Experience with Microsoft Excel, vendor management, project management, process documentation, and Lean Six Sigma or other continuous improvement methodologies.


• Strong analytical and critical thinking skills.


• Excellent interpersonal savviness and technical support skills.


• Superior written and verbal communication skills.


• Excellent organizational skills and attention to detail.