Global Logistics Control Tower Analyst: End-to-End Visibility

3M; Wrocław; On-site; PLN 70,000 - 100,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Retirement scheme

Multisport card

Job summary

3M in Wroclaw seeks an Analyst for the EMEA Logistics Control Tower. You will support Front Office visibility and back office planning, collaborating with Sales, CSR, CIR, and Planning teams to ensure reliable transportation performance and customer satisfaction.

The role requires strong analytical skills, fluent English, and the ability to manage multiple priorities in a fast-paced environment. This office-based position offers exposure to global logistics operations and continuous improvement

Qualifications

• Experience in transportation, logistics, customer service or supply chain.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication skills to work cross-functionally with various partners.
• Multicultural mindset and collaborative, team-player attitude.
• Analytical and data-driven approach with a problem-solving mindset.
• Excellent organizational skills with attention to detail and execution discipline.

Responsibilities

• Monitor transportation performance and end-to-end visibility across markets, focusing on high-priority orders.
• Proactively communicate status and identify risks before impacting customers.
• Lead cross-functional escalation and recovery processes for transportation-related issues.
• Act as single transportation contact for assigned markets, partnering with Sales, CSR, CIR and Planning teams.
• Monitor service metrics and user experience; identify root causes and drive improvements.
• Plan transportation requirements, balance network demand, and secure carrier resources.
• Oversee shipment execution from booking to delivery and coordinate with plants, DCs and hubs.
• Ensure carrier compliance with service levels and monitor progress; lead recovery actions.

Skills

Strong communication

Multicultural mindset

Analytical mindset

Attention to detail

Fluent English

Prioritization

Education

Supply Chain or Logistics degree

Tools

SAP TM

Advanced Excel

Reporting skills

Job description

3M in Wroclaw seeks an Analyst for the EMEA Logistics Control Tower. You will support Front Office visibility and back office planning, collaborating with Sales, CSR, CIR, and Planning teams to ensure reliable transportation performance and customer satisfaction.

The role requires strong analytical skills, fluent English, and the ability to manage multiple priorities in a fast-paced environment. This office-based position offers exposure to global logistics operations and continuous improvement