German-Speaking Support Specialist in Sofia

CB Talents SP; Łódź; On-site; PLN 60,000 - 94,000; Full time

Benefits offered by this job

Relocation support

Temporary accommodation

Housing assistance

International environment

Recruitment support

Relocation process support

Job summary

CB Talents SP is hiring a German-speaking Customer Support Specialist to join an international team on-site in Sofia, Bulgaria. You will handle German-speaking customers via available channels, answer questions, and escalate complex cases as needed.

You will document interactions and deliver a positive, professional service, working in a multicultural environment with relocation and housing support. This role is ideal for someone eager to gain international experience and willing to relocate to

Qualifications

• Native or fluent German
• Good command of English
• Customer service, hospitality, retail, or other customer-facing experience is a plus
• Strong communication and problem-solving skills
• Comfortable working in an international environment
• Open to relocating to Sofia, Bulgaria
• Eligible to work in Bulgaria / the EU

Responsibilities

• Support German-speaking customers through the available support channels
• Respond to customer questions clearly and professionally
• Assist with account, service, and general product-related inquiries
• Document customer interactions accurately
• Escalate more complex cases to the appropriate team
• Deliver a positive and customer-focused experience

Skills

German

English

Job description

CB Talents SP is hiring a German-speaking Customer Support Specialist to join an international team on-site in Sofia, Bulgaria. You will handle German-speaking customers via available channels, answer questions, and escalate complex cases as needed.

You will document interactions and deliver a positive, professional service, working in a multicultural environment with relocation and housing support. This role is ideal for someone eager to gain international experience and willing to relocate to