German-Speaking Customer Support in Sofia (Relocation)

CB Talents; Łódź; On-site; PLN 92,000 - 118,000; Full time

Benefits offered by this job

Relocation support

Temporary accommodation upon arrival

Housing assistance

Job summary

CB Talents is recruiting a German-speaking Customer Support Specialist to join an international team on-site in Sofia. You’ll assist German-speaking customers via the available channels, address inquiries, and ensure a positive experience as you relocate to Bulgaria.

We value fluency in German and good English, customer-oriented mindset, and the ability to thrive in an international setting. Relocation and housing support are provided.

Qualifications

• Native or fluent German
• Good command of English
• Customer-facing experience is a plus
• Willing to relocate to Sofia, Bulgaria
• Eligible to work in Bulgaria / EU

Responsibilities

• Support German-speaking customers through available channels
• Respond to customer questions clearly and professionally
• Assist with account, service, and product-related inquiries
• Document customer interactions accurately
• Escalate complex cases to the appropriate team
• Deliver a positive and customer-focused experience

Skills

German language

English language

Customer service

Job description

CB Talents is recruiting a German-speaking Customer Support Specialist to join an international team on-site in Sofia. You’ll assist German-speaking customers via the available channels, address inquiries, and ensure a positive experience as you relocate to Bulgaria.

We value fluency in German and good English, customer-oriented mindset, and the ability to thrive in an international setting. Relocation and housing support are provided.