German-Speaking Customer Support – On-site in Sofia
CB Talents
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Benefits offered by this job
Job summary
CB Talents is hiring a German-speaking Customer Support Specialist to join an international team on-site in Sofia. You will handle German-speaking customer inquiries across channels and help with account and product questions while delivering a high-quality service.
This role offers relocation support, temporary accommodation on arrival, assistance in finding long-term housing, and a vibrant multicultural work environment, ideal for someone seeking international experience in Bulgaria.
Qualifications
- Native or fluent German
- Good command of English
- Customer service, hospitality, retail, or other customer-facing experience is a plus
- Strong communication and problem-solving skills
- Comfortable working in an international environment
- Open to relocating to Sofia, Bulgaria
- Eligible to work in Bulgaria / the EU
Responsibilities
- Support German-speaking customers through the available support channels
- Respond to customer questions clearly and professionally
- Assist with account, service, and general product-related inquiries
- Document customer interactions accurately
- Escalate more complex cases to the appropriate team
- Deliver a positive and customer-focused experience
Skills
Job description
CB Talents is hiring a German-speaking Customer Support Specialist to join an international team on-site in Sofia. You will handle German-speaking customer inquiries across channels and help with account and product questions while delivering a high-quality service.
This role offers relocation support, temporary accommodation on arrival, assistance in finding long-term housing, and a vibrant multicultural work environment, ideal for someone seeking international experience in Bulgaria.
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