German-Speaking Customer Support — Relocate to Sofia

CB Talents; Poznań; On-site; PLN 70,000 - 100,000; Full time

Benefits offered by this job

Relocation support

Temporary accommodation upon arrival

Housing assistance

Job summary

CB Talents in Sofia, Bulgaria is seeking a German-speaking Customer Support Specialist to join an international on-site team. You will assist German-speaking customers, respond clearly, and document interactions in a fast-paced environment.

Relocation and housing support are provided; the role offers exposure to a multicultural setting and the opportunity to build international experience in a growing company.

Qualifications

• Native or fluent German
• Good command of English
• Customer service or related experience a plus
• Strong communication and problem-solving skills
• Open to relocating to Sofia, Bulgaria
• Eligible to work in Bulgaria/EU

Responsibilities

• Support German-speaking customers through the available support channels
• Respond to customer questions clearly and professionally
• Assist with account, service, and general product-related inquiries
• Document customer interactions accurately
• Escalate more complex cases to the appropriate team
• Deliver a positive and customer-focused experience

Skills

German language

English language

Communication skills

Problem-solving

Job description

CB Talents in Sofia, Bulgaria is seeking a German-speaking Customer Support Specialist to join an international on-site team. You will assist German-speaking customers, respond clearly, and document interactions in a fast-paced environment.

Relocation and housing support are provided; the role offers exposure to a multicultural setting and the opportunity to build international experience in a growing company.