German-Speaking Junior Customer Advisor (Hybrid)

Marsh McLennan; Warszawa; Hybrid; PLN 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation package

Professional development opportunities

Exposure to a global environment

Hybrid work policy

Job summary

Mercer Assessments is seeking a Junior Customer Representative with German to support clients and stakeholders across regions. You will handle escalation, manage relationships, and coordinate projects while delivering excellent service.

Ideal candidates have at least 1 year in client support, strong communication, and fluency in English and German. The role offers hybrid work in Warsaw and opportunities for professional growth.

Qualifications

• Minimum 1 year of experience in a similar client support role.
• Strong interpersonal and communication skills.
• Language required – English + German.
• Graduate/Post Graduate or Masters Degree.

Responsibilities

• Escalation Management
• Stakeholder management
• Project Process Tracking
• Project Coordination
• Customer Service
• Client Relations

Skills

German

English

Client support

Education

Graduate/Post Graduate or Masters Degree

Job description

Mercer Assessments is seeking a Junior Customer Representative with German to support clients and stakeholders across regions. You will handle escalation, manage relationships, and coordinate projects while delivering excellent service.

Ideal candidates have at least 1 year in client support, strong communication, and fluency in English and German. The role offers hybrid work in Warsaw and opportunities for professional growth.