German-Speaking Customer Support Specialist

Zinzino; Województwo pomorskie; On-site; PLN 127,442 - 191,164; Full time

Job summary

Zinzino in Poland is seeking a proactive Customer Support representative to provide assistance to German-speaking clients via phone, email, and chat. The ideal candidate must be fluent in German and English, possessing excellent communication skills and a positive mindset.

This is a full-time role with a schedule from Monday to Friday, 08:00–17:00. Responsibilities include handling complaints professionally and performing administrative tasks such as database updates.

Qualifications

• Native-level fluency in German (written and spoken).
• Fluency in English, additional languages are a plus.
• Excellent communication skills with a problem-solving attitude.
• A positive, team-oriented mindset.

Responsibilities

• Provide support via phone, email, chat, and forums to German-speaking customers.
• Handle administrative tasks such as database updates and invoice case management.
• Resolve complaints with professionalism.

Skills

Fluency in German

Fluency in English

Excellent communication skills

Problem-solving attitude

Job description

Zinzino in Poland is seeking a proactive Customer Support representative to provide assistance to German-speaking clients via phone, email, and chat. The ideal candidate must be fluent in German and English, possessing excellent communication skills and a positive mindset.

This is a full-time role with a schedule from Monday to Friday, 08:00–17:00. Responsibilities include handling complaints professionally and performing administrative tasks such as database updates.