Remote German-Speaking Customer Support Specialist

PMSolutions; Poland; On-site; PLN 69,192 - 72,540; Full time

Benefits offered by this job

Private medical care

Sports card

Holiday vouchers

Employee referral program

Job summary

PMSolutions is looking for a Customer Service Representative fluent in German to join their fully remote team based in Poland. Your role will involve resolving user issues through various communication channels and managing incoming tickets effectively.

The position offers flexible working hours, a gross salary of 6200‑6500 PLN, and a comprehensive benefits package including private medical care and a sports card. Join us to help enhance customer satisfaction!

Qualifications

• Fluent in German at C1 level is required.
• Good command of English at B1/B2 level.
• Ability to maintain good internet connectivity.

Responsibilities

• Resolve user issues reported by phone, e‑mail, or other communication channels.
• Record and describe incoming tickets in the system and manage them appropriately.

Skills

German language proficiency (C1)

English language proficiency (B1/B2)

Job description

PMSolutions is looking for a Customer Service Representative fluent in German to join their fully remote team based in Poland. Your role will involve resolving user issues through various communication channels and managing incoming tickets effectively.

The position offers flexible working hours, a gross salary of 6200‑6500 PLN, and a comprehensive benefits package including private medical care and a sports card. Join us to help enhance customer satisfaction!