German-Speaking Customer Support — Remote in Greece

FH Collective - Academy; Olsztyn; On-site; PLN 72,342 - 84,399; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Work from anywhere in Greece

Job summary

FH Collective - Academy is seeking German-speaking customer support professionals for a fully remote role based in Greece. This role offers relocation support within the EU, including hotel accommodation, flights, and airport pickup, plus the flexibility to work remotely from anywhere in Greece.

You will provide empathetic customer support in German and English, investigate issues, promote safety, and use data insights to improve user experience.

Qualifications

• Fluent in German and English.
• Excellent communication and analytical skills.
• Solution-oriented mindset and passion for helping others.
• Basic familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German-English fluency

Strong communication

Analytical skills

Solution-oriented mindset

Digital platforms familiarity

Job description

FH Collective - Academy is seeking German-speaking customer support professionals for a fully remote role based in Greece. This role offers relocation support within the EU, including hotel accommodation, flights, and airport pickup, plus the flexibility to work remotely from anywhere in Greece.

You will provide empathetic customer support in German and English, investigate issues, promote safety, and use data insights to improve user experience.