German-Speaking Support Agent — Remote in Greece

FH Collective - Academy; Poznań; On-site; PLN 90,751 - 105,877; Full time

Benefits offered by this job

Relocation package (EU)

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate fees covered

Remote work flexibility

Mediterranean lifestyle

Career growth in an international env

Job summary

FH Collective - Academy is seeking German-speaking customer support professionals for a fully remote role with relocation to Greece. You will provide empathetic customer support, investigate issues, promote safety, and use data insights to improve the user experience.

The package includes EU relocation support and the option to work remotely from anywhere in Greece or Greece-based setup. Requirements include fluency in German and English, strong communication and analytical skills, and a

Qualifications

• Fluency in German and English
• Strong communication and analytical skills
• A solution‑oriented mindset and passion for helping others
• Basic familiarity with digital platforms (training provided)

Responsibilities

• Provide empathetic and accurate customer support
• Investigate account issues and content reports
• Promote community safety and product understanding
• Use data insights to enhance user experience

Skills

German fluency

English fluency

Communication

Analytical skills

Solution-oriented mindset

Digital platforms familiarity

Tools

Digital platforms

Job description

FH Collective - Academy is seeking German-speaking customer support professionals for a fully remote role with relocation to Greece. You will provide empathetic customer support, investigate issues, promote safety, and use data insights to improve the user experience.

The package includes EU relocation support and the option to work remotely from anywhere in Greece or Greece-based setup. Requirements include fluency in German and English, strong communication and analytical skills, and a