German-Speaking Remote Customer Support Specialist

FH Collective Academy; Wrocław; Remote; PLN 77,552 - 103,403; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Full remote flexibility

Job summary

FH Collective Academy is seeking German-speaking customer support associates to join our Greece-based team. You will provide empathetic support, handle inquiries, and help promote safety and product understanding from a fully remote setup.

Relocation within the EU is offered with a package including 4 weeks hotel, flight, airport pickup, and real estate fees. Work from anywhere in Greece with full remote flexibility and a Mediterranean lifestyle.

Qualifications

• Fluent in German and English.
• Strong communication and analytical skills.
• Solution-oriented mindset and passion for helping others.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German language

English language

Communication skills

Analytical skills

Problem solving

Digital platforms basics

Job description

FH Collective Academy is seeking German-speaking customer support associates to join our Greece-based team. You will provide empathetic support, handle inquiries, and help promote safety and product understanding from a fully remote setup.

Relocation within the EU is offered with a package including 4 weeks hotel, flight, airport pickup, and real estate fees. Work from anywhere in Greece with full remote flexibility and a Mediterranean lifestyle.