German-Speaking Customer Support — Remote in Greece

FH Collective Academy; Olsztyn; Remote; PLN 90,000 - 106,000; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Job summary

FH Collective Academy is inviting German-speaking professionals to join its customer support team in Greece with relocation support. This role emphasizes an international environment and full relocation assistance for EU candidates moving to Greece.

You will handle empathetic customer support, investigate issues, promote safety, and use data insights to improve user experience. The position offers remote work from anywhere in Greece and the potential for career growth.

Qualifications

• Fluency in German and English is required.
• Strong communication and analytical skills are required.
• A solution-oriented mindset and passion for helping others are essential.
• Basic familiarity with digital platforms (training provided) is expected.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German language

English language

Communication skills

Analytical skills

Solution-oriented mindset

Customer service mindset

Job description

FH Collective Academy is inviting German-speaking professionals to join its customer support team in Greece with relocation support. This role emphasizes an international environment and full relocation assistance for EU candidates moving to Greece.

You will handle empathetic customer support, investigate issues, promote safety, and use data insights to improve user experience. The position offers remote work from anywhere in Greece and the potential for career growth.