German-Speaking Customer Support Specialist — Remote in Greece

FH Collective - Academy; Szczecin; On-site; PLN 90,987 - 106,152; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Remote work setup

Job summary

FH Collective - Academy is seeking German-speaking customer support professionals to join our Greece-based remote team this summer. The role offers full relocation support within the EU and enables you to work from anywhere in Greece, embracing a Mediterranean lifestyle while advancing in a multilingual, international environment.

You’ll handle empathetic inquiries, investigate account issues, promote safety, and use data insights to improve the user experience.

Qualifications

• Fluency in German and English.
• Strong communication and analytical skills.
• A solution‑oriented mindset and helping others.
• Basic familiarity with digital platforms.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German fluency

English fluency

Communication skills

Analytical skills

Solution oriented

Digital platforms familiarity

Job description

FH Collective - Academy is seeking German-speaking customer support professionals to join our Greece-based remote team this summer. The role offers full relocation support within the EU and enables you to work from anywhere in Greece, embracing a Mediterranean lifestyle while advancing in a multilingual, international environment.

You’ll handle empathetic inquiries, investigate account issues, promote safety, and use data insights to improve the user experience.