German-Speaking Customer Support — Remote in Greece

FH Collective Academy; Lublin; Remote; PLN 65,632 - 78,615; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate fees covered

Remote work setup

Job summary

FH Collective Academy is hiring German-speaking customer support specialists to join our Greece-based remote team. The role offers full relocation support for EU candidates and a fully remote work setup across Greece.

You will handle empathetic customer support, investigate issues, promote safety, and use data insights to improve user experience. Fluency in German and English, strong communication and analytical skills, and a proactive mindset are required.

Qualifications

• Fluency in German and English.
• Strong communication and analytical skills.
• A solution-oriented mindset and helping others.
• Basic familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support
• Investigate account issues and content reports
• Promote community safety and product understanding
• Use data insights to enhance user experience

Skills

German language

English language

Communication

Analytical skills

Customer support

Job description

FH Collective Academy is hiring German-speaking customer support specialists to join our Greece-based remote team. The role offers full relocation support for EU candidates and a fully remote work setup across Greece.

You will handle empathetic customer support, investigate issues, promote safety, and use data insights to improve user experience. Fluency in German and English, strong communication and analytical skills, and a proactive mindset are required.