German-Speaking Customer Support Pro — Remote in Greece

FH Collective Academy; Bydgoszcz; Remote; PLN 90,478 - 105,558; Full time

Benefits offered by this job

Relocation package (EU)

Work-from-home setup

4 weeks hotel + flight + airport pick‑

Housing assistance

Job summary

FH Collective Academy in Greece is seeking German-speaking customer support professionals to join our remote team, with full relocation support for EU candidates. This role offers an international environment and the freedom to work remotely from anywhere in Greece.

You will provide empathetic support, investigate account issues, promote community safety, and use data insights to enhance user experience. Relocation includes hotel for 4 weeks, flight, airport pickup, and housing assistance;

Qualifications

• Fluency in German and English.
• Strong communication and analytical skills.
• A solution-oriented mindset and passion for helping others.
• Basic familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support
• Investigate account issues and content reports
• Promote community safety and product understanding
• Use data insights to enhance user experience

Skills

German

English

Communication skills

Analytical skills

Job description

FH Collective Academy in Greece is seeking German-speaking customer support professionals to join our remote team, with full relocation support for EU candidates. This role offers an international environment and the freedom to work remotely from anywhere in Greece.

You will provide empathetic support, investigate account issues, promote community safety, and use data insights to enhance user experience. Relocation includes hotel for 4 weeks, flight, airport pickup, and housing assistance;