German-Speaking Customer Support Specialist — Remote in Greece

FH Collective - Academy; Toruń; On-site; PLN 65,831 - 78,853; Full time

Benefits offered by this job

Hotel accommodation (4 weeks)

Flight ticket

Airport pickup

Real estate fees covered

Full remote flexibility

Job summary

FH Collective - Academy is seeking a German-speaking customer support specialist to join our Greece-based team. This role offers full relocation support from an EU country and the opportunity to work remotely within Greece.

You will provide empathetic support, investigate issues, promote safety, and use data insights to improve the user experience. Strong German and English skills are essential.

Qualifications

• Fluency in German and English.
• Strong communication and analytical skills.
• A solution‑oriented mindset and passion for helping others.
• Basic familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German fluency

English fluency

Communication skills

Analytical skills

Job description

FH Collective - Academy is seeking a German-speaking customer support specialist to join our Greece-based team. This role offers full relocation support from an EU country and the opportunity to work remotely within Greece.

You will provide empathetic support, investigate issues, promote safety, and use data insights to improve the user experience. Strong German and English skills are essential.