Forward-Deployed AI Engineer for Enterprise Automation

Atos; Opole; On-site; PLN 180,000 - 300,000; Full time

Job summary

Atos seeks an experienced Forward Deployed AI Engineer – ServiceNow to design and deliver AI-powered solutions across enterprise modules. You will work with architects, product leaders, and engineers globally to create scalable capabilities and reusable accelerators that advance the ServiceNow portfolio.

You will leverage Now Assist, GenAI Skills, AI Agents, AI Search, and Predictive Intelligence to build intelligent automations and conversational experiences, while ensuring security and

Qualifications

• 7+ years of experience in ServiceNow development and platform engineering.
• Hands-on experience delivering ServiceNow solutions in enterprise or consulting environments.
• Strong expertise in JavaScript, Glide APIs, Flow Designer, Business Rules, Client Scripts, UI Policies, and Script Includes.

Responsibilities

• Design, develop, and implement scalable solutions on the ServiceNow platform across enterprise modules and custom applications.
• Build intelligent workflows using Now Assist, GenAI Skills, AI Agents, AI Search, Predictive Intelligence, and Flow Designer.
• Develop AI-powered automation solutions and conversational experiences that improve operational efficiency and business outcomes.
• Configure workflows, business rules, client scripts, UI policies, script includes, service catalogs, and integrations.
• Develop and maintain scoped applications using ServiceNow Studio and platform best practices.
• Design and implement integrations using REST/SOAP APIs, IntegrationHub, MID Server, and external enterprise platforms.
• Translate business and technical requirements into scalable, secure, and maintainable solutions.
• Contribute to the development of reusable frameworks, accelerators, and AI-enabled capabilities.
• Participate in architecture discussions, solution design workshops, and technical governance activities.
• Ensure adherence to development standards, security guidelines, and ServiceNow best practices.
• Support platform upgrades, release management activities, deployments, and production stabilization.
• Perform technical troubleshooting, root cause analysis, testing, and defect resolution.

Skills

JavaScript

Flow Designer

Business Rules

Client Scripts

UI Policies

Script Includes

Now Assist

GenAI Skills

AI Agents

AI Search

Predictive Intelligence

CMDB

CSDM

CI/CD

ServiceNow ITSM

ServiceNow HRSD

ServiceNow ITOM

Service Catalog

Integrations

English (B2+)

Tools

ServiceNow Studio

REST/SOAP APIs

IntegrationHub

MID Server

Job description

Atos seeks an experienced Forward Deployed AI Engineer – ServiceNow to design and deliver AI-powered solutions across enterprise modules. You will work with architects, product leaders, and engineers globally to create scalable capabilities and reusable accelerators that advance the ServiceNow portfolio.

You will leverage Now Assist, GenAI Skills, AI Agents, AI Search, and Predictive Intelligence to build intelligent automations and conversational experiences, while ensuring security and