Hybrid Platform Engineer, ServiceNow & AI

Atos SE; Bydgoszcz; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work

Private medical care

Benefits platform discounts

Extra days off

Gift packages

Job summary

Atos is seeking an experienced Platform Engineer - ServiceNow (Global Role) to join our global team and support the design, development, integration, security, and optimization of the ServiceNow AI Platform.

You will build scalable platform capabilities and intelligent workflows, drive enterprise integrations, and contribute to AI-powered automation initiatives across complex environments.

Qualifications

• At least 5 years of hands-on ServiceNow platform experience.
• Strong experience in ServiceNow platform engineering, enterprise integration, or automation.
• Advanced knowledge of Workflow Data Fabric, Integration Hub, Workflow Studio, Flow Designer, MID Server, REST/SOAP APIs, Scripted REST APIs, Import Sets, and Transform Maps.
• Experience designing and delivering complex ServiceNow integrations in enterprise environments.
• Knowledge of ServiceNow security, including roles, ACLs, OAuth, certificates, encryption, credential management, audit logging, and secure coding practices.
• Experience with ServiceNow AI or automation capabilities such as Virtual Agent, Now Assist, AI Search, AI agents, or conversational workflows.
• Ability to translate business and architectural requirements into scalable, secure, and supportable technical solutions.
• Strong analytical, troubleshooting, documentation, and problem-solving skills.
• Excellent communication skills and ability to work with technical and senior business stakeholders.
• Current ServiceNow Certified System Administrator certification.
• Current ServiceNow Certified Application Developer certification or equivalent application-engineering experience.

Responsibilities

• Designing, building, configuring, and supporting ServiceNow platform capabilities across enterprise environments.
• Developing reusable platform services using App Engine, Flow Designer, Workflow Studio, scoped applications, business rules, Script Includes, and ServiceNow APIs.
• Designing and implementing integrations using Workflow Data Fabric, Integration Hub, MID Server, REST/SOAP APIs, webhooks, import sets, transform maps, and event-driven patterns.
• Supporting intelligent automation and AI capabilities, including Virtual Agent, Now Assist, AI Search, AI agents, and conversational workflows.
• Integrating ServiceNow workflows with enterprise systems, connected assets, IoT/OT environments, robotics, and other physical-AI platforms where required.
• Ensuring platform security through proper access controls, role design, authentication, encryption, credential management, and secure integration practices.
• Monitoring and improving platform performance, scalability, technical debt, and upgrade readiness.
• Supporting DevOps, release management, CI/CD, Automated Test Framework, testing, deployments, upgrades, and operational handover.
• Collaborating with architects, cybersecurity teams, data teams, AI specialists, developers, operations teams, vendors, and customer stakeholders.
• Providing technical guidance, contributing to reusable standards and accelerators, and supporting customer-facing activities such as workshops, demonstrations, estimates, and pre-sales discussions.

Skills

ServiceNow

Platform engineering

Integration

REST/SOAP APIs

MID Server

Flow Designer

AI / Virtual Agent

Security & OAuth

CI/CD

Tools

App Engine

Workflow Studio

Transform Maps

Import Sets

Script Includes

Integration Hub

Job description

Atos is seeking an experienced Platform Engineer - ServiceNow (Global Role) to join our global team and support the design, development, integration, security, and optimization of the ServiceNow AI Platform.

You will build scalable platform capabilities and intelligent workflows, drive enterprise integrations, and contribute to AI-powered automation initiatives across complex environments.