Ecommerce Business Analyst for CMS/DXP Delivery

WPP Enterprise Solutions; Poznań; On-site; PLN 120,000 - 180,000; Full time

Job summary

WPP Enterprise Solutions in Poland is seeking a Business Analyst with Commerce experience and Content management/DXP familiarity to join our Delivery team. This role focuses on documenting business needs, creating user stories and acceptance criteria, and collaborating with clients and delivery teams to ensure successful outcomes.

You will work with CMS/DXP platforms such as Optimizely, Contentful, Adobe AEM, Sitecore, or Umbraco, and gather requirements for content architectures, templates,

Qualifications

• Experience as a Business Analyst on ecommerce/experience projects.
• Experience managing client stakeholders and Product Owners/Managers.
• Ability to run workshops with client stakeholders.
• Hands-on BA on CMS/DXP projects (Optimizely, Contentful, AEM, Sitecore, Umbraco).
• Experience gathering requirements for content architecture, templates, workflows, or migrations.
• Proactive, detail-focused team player with initiative.
• Comfortable in a fast-paced environment and improving online experiences.
• Customer-first mindset with ability to work at client locations if needed.
• Experience of Agile software delivery.
• Business process mapping and engineering.
• Ecommerce and retail/brand experience.
• Production of high quality user stories and acceptance criteria.
• Analysis and design of systems (integration and bespoke development).
• Ability to work on own initiative to an agreed action plan.
• Strong communication, interpersonal and presentation skills.
• Strong problem solving, time management and organizational skills.
• Energetic, enthusiastic with strong attention to detail.

Responsibilities

• Gather and document requirements and translate into clear user stories and acceptance criteria.
• Identify and assess options for potential solutions for technical and business fit.
• Create logical, innovative solutions and present proposals to clients.
• Work with a scrum/delivery team through to go live.
• Analyze business systems to recommend efficiencies.
• Provide estimates for analysis work and plans with Project/Programme Managers.
• Collaborate with developers, testers and end users to ensure quality delivery.
• Provide training to users of new systems as required.
• Plan and work flexibly to meet deadlines.
• Keep up to date with technical and industry advances.
• Maintain strong client relationships and escalate issues as needed.
• Collaborate with UK project team and be available until 18:00 PL.

Skills

Business Analysis

Stakeholder management

Workshop facilitation

Agile delivery

Communication skills

Problem solving

Time management

Organizational skills

Commercial awareness

Team player

Tools

Optimizely

Contentful

Adobe AEM

Sitecore

Umbraco

Job description

WPP Enterprise Solutions in Poland is seeking a Business Analyst with Commerce experience and Content management/DXP familiarity to join our Delivery team. This role focuses on documenting business needs, creating user stories and acceptance criteria, and collaborating with clients and delivery teams to ensure successful outcomes.

You will work with CMS/DXP platforms such as Optimizely, Contentful, Adobe AEM, Sitecore, or Umbraco, and gather requirements for content architectures, templates,