Dutch-Speaking Customer Service Coordinator (Hybrid)

Newell Brands; Poznań; Hybrid; PLN 78,000 - 123,000; Full time

Benefits offered by this job

Hybrid work after training

Private healthcare

Pension plan 3.5%

Life insurance

LinkedIn Learning

Job summary

Newell Brands in Poznań, Poland is looking for a Customer Service Coordinator fluent in Dutch to serve business customers in EMEA. You will process orders, manage customer records, and advise on products, working closely with Sales, Supply Chain and distribution.

After a 2-3 month on-site training, you will join a hybrid setup with one day per week in the office. Regular feedback and access to online courses will help you grow and succeed in a diverse, multinational team.

Qualifications

• Fluent Dutch (written & spoken) and communicative English.
• Customer- and detail-oriented.
• Good command of Microsoft Office (Word, Excel, PowerPoint).
• Excellent communication skills.
• Team spirit.

Responsibilities

• Process sales orders from customers, sales agents and internal teams.
• Submit requests to create new customer accounts and update records.
• Provide professional advice on our product range.
• Proactively inform customers about current promotions and marketing activities.
• Work closely with the Sales team, Supply Chain and the distribution centre.
• Manage and maintain customer portals.
• Enter and update orders using SAP (full training will be provided!).
• Communicate with customers by email and telephone.

Skills

Dutch language

English language

MS Office

Communication skills

Team spirit

Tools

SAP

Salesforce

Job description

Newell Brands in Poznań, Poland is looking for a Customer Service Coordinator fluent in Dutch to serve business customers in EMEA. You will process orders, manage customer records, and advise on products, working closely with Sales, Supply Chain and distribution.

After a 2-3 month on-site training, you will join a hybrid setup with one day per week in the office. Regular feedback and access to online courses will help you grow and succeed in a diverse, multinational team.