Spanish-Speaking Customer Service Coordinator – Hybrid (EMEA)

Newell Brands; Poznań; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Private healthcare

Pension plan 3.5%

Life insurance

LinkedIn Learning access

Product discounts

Multisport or cinema tickets

Recognition program

Charity time-off

Referral bonus

Job summary

Newell Brands in Poznań, Poland, seeks a Customer Service Coordinator to deliver Spanish-language service to European business customers. You will handle orders, advise on products, and support account setup and maintenance in SAP.

The role requires fluent Spanish and English, strong attention to detail, and the ability to work closely with Sales and Supply Chain. Hybrid work starts after a brief on-site training period and offers extensive development opportunities.

Qualifications

• Fluent Spanish and English required.
• Customer-focused and detail-oriented.
• Experience with SAP/Salesforce is a plus.

Responsibilities

• Process sales orders from customers, agents, and internal teams.
• Submit requests to create new customer accounts and update records.
• Provide professional advice on our product range.
• Inform customers about current promotions and marketing activities.
• Collaborate with Sales, Supply Chain and the distribution centre.
• Manage and maintain customer portals.
• Enter and update orders using SAP (full training provided).
• Communicate with customers by email and phone.

Skills

Fluent Spanish

Communicative English

Customer focus

Detail-oriented

Tools

Microsoft Office

Job description

Newell Brands in Poznań, Poland, seeks a Customer Service Coordinator to deliver Spanish-language service to European business customers. You will handle orders, advise on products, and support account setup and maintenance in SAP.

The role requires fluent Spanish and English, strong attention to detail, and the ability to work closely with Sales and Supply Chain. Hybrid work starts after a brief on-site training period and offers extensive development opportunities.