Danish-speaking Travel Advisor – Nordic Premium Service

Concentrix; Kraków; On-site; PLN 38,000 - 52,000; Full time

Benefits offered by this job

SAS discounts

Equal opportunities

Two-month training

International environment

Coaching and mentoring

Modern Warsaw office

Job summary

Concentrix is seeking a Travel Advisor to handle Nordic premium airline inquiries in Danish and English. You will be the first contact for premium customers, assist with ticket purchases and payments, and support travelers via calls and chat.

The role emphasizes accuracy, organization, and a collaborative mindset, with a modern Warsaw office and a two-month training program to accelerate integration.

Qualifications

• Fluent in Danish (C1) and English (B2).
• Helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and clear communicator.
• Highly organized and accurate.

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and processing payments.
• Support customers with travel issues.
• Assist passengers by phone and chat.
• Build lasting relationships with customers.

Skills

Danish C1

English B2

Customer service

Active listening

Organized

Communication

Job description

Concentrix is seeking a Travel Advisor to handle Nordic premium airline inquiries in Danish and English. You will be the first contact for premium customers, assist with ticket purchases and payments, and support travelers via calls and chat.

The role emphasizes accuracy, organization, and a collaborative mindset, with a modern Warsaw office and a two-month training program to accelerate integration.