Danish-Speaking Travel Advisor for Nordic Premium Airline

Concentrix; Katowice; On-site; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Equal opportunities for all

Fully paid 2-month training program

International and diverse environment

Coaching and mentoring

Modern office in Warsaw

Job summary

Concentrix in Warsaw is recruiting a Travel Advisor to support Nordic Premium Airline SAS customers. You will handle premium travel inquiries, assist with ticket purchases, and resolve travel issues via calls and chat, while building trust with customers.

Fluency in Danish (C1) and English (B2) is required, with a collaborative mindset and strong organizational skills. The role is based in our modern Warsaw office with a paid two-month training program.

Qualifications

• Fluent written and spoken Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Active listener with clear and precise communication.
• Highly organized and accurate.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Foster enduring relationships to build trust.

Skills

Danish (C1)

English (B2)

Job description

Concentrix in Warsaw is recruiting a Travel Advisor to support Nordic Premium Airline SAS customers. You will handle premium travel inquiries, assist with ticket purchases, and resolve travel issues via calls and chat, while building trust with customers.

Fluency in Danish (C1) and English (B2) is required, with a collaborative mindset and strong organizational skills. The role is based in our modern Warsaw office with a paid two-month training program.