Danish-speaking Travel Advisor — Nordic Premium (Warsaw)

Concentrix; Wejherowo; Presencial; PLN 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training program

International environment

Office in Warsaw

Discount on SAS fares

Descripción de la vacante

Concentrix is seeking a Travel Advisor to handle premium Nordic SAS inquiries in Danish and English. You will be the first contact for customers, assist with ticket purchases, and support travel issues, ensuring smooth experiences. The role emphasizes clear communication, accuracy, and a customer-centric approach.

You will join a modern Warsaw-based office, participate in a two-month paid training, and work in an international, growth-minded environment with coaching and mentoring.

Formación

• Fluent written and spoken Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.

Responsabilidades

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers for building trust.

Conocimientos

Danish language proficiency

English language proficiency

Active listening

Excellent communication

Descripción del empleo

Concentrix is seeking a Travel Advisor to handle premium Nordic SAS inquiries in Danish and English. You will be the first contact for customers, assist with ticket purchases, and support travel issues, ensuring smooth experiences. The role emphasizes clear communication, accuracy, and a customer-centric approach.

You will join a modern Warsaw-based office, participate in a two-month paid training, and work in an international, growth-minded environment with coaching and mentoring.