Danish-speaking Travel Advisor – Nordic Premium Airline (Warsaw)

Concentrix; Bielsko-Biała; On-site; PLN 42,000 - 66,000; Full time

Benefits offered by this job

Discounts on SAS fares

Office in Warsaw

Two-month training program

International environment

Job summary

Concentrix is hiring a Travel Advisor for Nordic Premium Airline SAS, focusing on Danish-speaking customers. You will be the first contact for premium travel inquiries, assist with ticket purchases, payments, and travel difficulties, and support customers via calls and chat.

You must be fluent in Danish (C1) and English (B2), be highly organized, patient, and an active listener. The role is based in Warsaw, with a modern office and an intensive two-month training program.

Qualifications

• Danish language proficiency required at C1 level.
• English language proficiency required at B2 level.
• Customer service mindset and collaborative spirit are essential.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payments.
• Support customers with travel difficulties via calls/chat.
• Foster enduring relationships with customers for trust.

Skills

Danish (C1)

English (B2)

Customer service

Job description

Concentrix is hiring a Travel Advisor for Nordic Premium Airline SAS, focusing on Danish-speaking customers. You will be the first contact for premium travel inquiries, assist with ticket purchases, payments, and travel difficulties, and support customers via calls and chat.

You must be fluent in Danish (C1) and English (B2), be highly organized, patient, and an active listener. The role is based in Warsaw, with a modern office and an intensive two-month training program.