Danish-Speaking Travel Advisor – Nordic Airline Support

Concentrix; Jaworzno; On-site; PLN 42,000 - 68,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Fully paid two-month training program

International and diverse work环境

Coaching and mentoring to develop your

Modern office in Warsaw

Job summary

Concentrix in Warsaw seeks a Travel Advisor for Nordic Premium Airline SAS with Danish language capabilities. The role focuses on handling premium travel inquiries, assisting with ticket purchases, and supporting customers through travel difficulties.

You will communicate via calls and chat, delivering accurate information with a service-driven approach. Fluency in Danish (C1) and English (B2) is required, along with strong listening, communication, and organizational skills.

Qualifications

• Fluent in Danish (C1) and English (B2).
• Helpful, collaborative and patient customer service mindset.
• Clear communication with accuracy and precision.
• Highly organized and reliable with a strong work ethic.

Responsibilities

• Serve as the first contact for premium travel inquiries.
• Assist customers with purchasing airline tickets and processing payments.
• Provide support for travel difficulties and issue resolution.
• Assist passengers via phone and chat channels.
• Build trust and long-term relationships with customers.

Skills

Danish (C1)

English (B2)

Active listening

Organized

Job description

Concentrix in Warsaw seeks a Travel Advisor for Nordic Premium Airline SAS with Danish language capabilities. The role focuses on handling premium travel inquiries, assisting with ticket purchases, and supporting customers through travel difficulties.

You will communicate via calls and chat, delivering accurate information with a service-driven approach. Fluency in Danish (C1) and English (B2) is required, along with strong listening, communication, and organizational skills.