Premium Travel Advisor (Danish/English) — Warsaw Office

Concentrix; Częstochowa; On-site; PLN 24,000 - 36,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Equal opportunities for all

2 months training program

International work environment

Coaching and mentoring

Modern office in Warsaw

Job summary

Concentrix is hiring a Travel Advisor for Nordic Premium Airline SAS with Danish in Warsaw. You will be the first point of contact for premium travel inquiries, assist with ticket purchases, payments, and resolving travel issues.

You will communicate via calls and chat, building trustful relationships with customers. The role requires fluent Danish and English, strong communication, and high organizational skills.

Qualifications

• Fluent in Danish (C1) and English (B2).
• Excellent communication and active listening skills.
• Highly organized and precise.

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Assist with purchasing airline tickets and handle different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Build trust-based relationships with customers.

Job description

Concentrix is hiring a Travel Advisor for Nordic Premium Airline SAS with Danish in Warsaw. You will be the first point of contact for premium travel inquiries, assist with ticket purchases, payments, and resolving travel issues.

You will communicate via calls and chat, building trustful relationships with customers. The role requires fluent Danish and English, strong communication, and high organizational skills.