Danish-Speaking Nordic Travel Advisor | Training & Growth

Concentrix; Chełm; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

SAS fare discounts

Equal opportunities

2-month training

International environment

Coaching and mentoring

Warsaw office

Job summary

Concentrix seeks a Travel Advisor for Nordic Premium Airline SAS, with Danish, to be the first point of contact for premium travel inquiries. You will assist with ticket purchases, handle payments, and support customers facing travel difficulties via calls and chat.

Fluent Danish (C1) and English (B2) are required. You should be helpful, patient, and highly organized, with strong listening and communication skills.

Qualifications

• Fluent Danish (C1) and English (B2) required.
• Naturally helpful and collaborative spirit.
• Highly organized with attention to detail.
• Excellent communication and active listening skills.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Help in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Foster enduring relationships with customers.

Skills

Danish (C1)

English (B2)

Customer service

Active listening

Job description

Concentrix seeks a Travel Advisor for Nordic Premium Airline SAS, with Danish, to be the first point of contact for premium travel inquiries. You will assist with ticket purchases, handle payments, and support customers facing travel difficulties via calls and chat.

Fluent Danish (C1) and English (B2) are required. You should be helpful, patient, and highly organized, with strong listening and communication skills.