Danish-Speaking Travel Advisor | Warsaw (Nordic Airline)

Concentrix; Tarnów; On-site; PLN 42,000 - 65,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

2-month paid training program

International and diverse work env.

Growth through coaching and mentoring

Modern office in Warsaw

Job summary

Concentrix in Warsaw is seeking a Travel Advisor fluent in Danish and English to handle premium Nordic airline inquiries, assist with ticket purchases, and support customers during travel issues. You will communicate via calls and chat, building trust and ensuring accurate, friendly service.

Office-based role with a 2-month paid training, an inclusive diverse environment, and opportunities for growth within the company.

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Active listener and clear communicator.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Build enduring relationships with customers.

Skills

Danish (C1)

English (B2)

Communication

Patient demeanor

Job description

Concentrix in Warsaw is seeking a Travel Advisor fluent in Danish and English to handle premium Nordic airline inquiries, assist with ticket purchases, and support customers during travel issues. You will communicate via calls and chat, building trust and ensuring accurate, friendly service.

Office-based role with a 2-month paid training, an inclusive diverse environment, and opportunities for growth within the company.