Danish-Speaking Travel Advisor – Nordic Airline Support

Concentrix; Police; On-site; PLN 67,000 - 100,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Fully paid 2-month training program

Coaching and mentoring

Job summary

Concentrix in Warsaw seeks a Travel Advisor for Nordic Premium Airline SAS, fluent in Danish and English, to handle premium travel inquiries, assist with ticket purchases and payments, and support customers with travel issues. The role requires strong communication, accuracy, and a service mindset in an international environment.

You will join a modern office in central Warsaw and participate in a fully paid 2-month training program with a dedicated buddy.

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish (C1)

English (B2)

Job description

Concentrix in Warsaw seeks a Travel Advisor for Nordic Premium Airline SAS, fluent in Danish and English, to handle premium travel inquiries, assist with ticket purchases and payments, and support customers with travel issues. The role requires strong communication, accuracy, and a service mindset in an international environment.

You will join a modern office in central Warsaw and participate in a fully paid 2-month training program with a dedicated buddy.