Danish-Speaking Customer Service Advisor - On-Site Katowice

Concentrix; Siedlce; Presencial; PLN 112 000 - 134 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

International company

Multicultural working environment

Skills development

International work experience

Resumo da oferta

Concentrix in Katowice, Poland is seeking Danish-speaking Customer Service Advisors to support customers in a fast-growing international company in the power tools and equipment industry. You will address product questions, process orders, and help resolve inquiries to ensure a positive customer experience.

Key requirements include fluent Danish, strong communication, and the ability to work both independently and as part of a diverse team.

Qualificações

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• A customer-focused and professional approach.
• Ability to work independently and as part of an international team.
• Previous customer service experience is an advantage but not essential.

Responsabilidades

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Conhecimentos

Danish language

Customer service

Communication skills

Problem solving

Teamwork

Descrição da oferta de emprego

Concentrix in Katowice, Poland is seeking Danish-speaking Customer Service Advisors to support customers in a fast-growing international company in the power tools and equipment industry. You will address product questions, process orders, and help resolve inquiries to ensure a positive customer experience.

Key requirements include fluent Danish, strong communication, and the ability to work both independently and as part of a diverse team.