Danish-Speaking Customer Support Advisor – On-site Katowice

Concentrix; Gniezno; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International work environment

On-site in Katowice

Job summary

Concentrix seeks a Danish-speaking Customer Service Advisor to join an international team in the power tools and equipment sector. You will support Danish customers by answering questions, providing product information, and resolving inquiries related to orders and products.

The role is on-site in Katowice, Poland, offering a collaborative and multicultural work environment with opportunities to develop your skills and gain international experience.

Qualifications

• Fluent Danish in writing and speaking.
• Strong communication and problem-solving abilities.
• Willing to work on-site in Katowice, Poland.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Danish language

Communication skills

Problem solving

Customer focus

Teamwork/Independence

Job description

Concentrix seeks a Danish-speaking Customer Service Advisor to join an international team in the power tools and equipment sector. You will support Danish customers by answering questions, providing product information, and resolving inquiries related to orders and products.

The role is on-site in Katowice, Poland, offering a collaborative and multicultural work environment with opportunities to develop your skills and gain international experience.