Danish-Speaking Customer Support Advisor - On-site

Concentrix; Wodzisław Śląski; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International work experience

Job summary

Concentrix in Katowice, Poland is seeking a Danish-speaking Customer Service Advisor to join our international team. You will answer questions, provide product information, process orders and help resolve inquiries to ensure a positive customer experience.

The role is on-site at our Katowice office with a monthly salary of 11,000 PLN, private health insurance, and opportunities to develop your skills in a multicultural environment and gain international work experience.

Qualifications

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• Customer-focused and professional approach.
• Ability to work independently and as part of an international team.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Danish language proficiency

Strong communication

Problem solving

Customer-focused

Independent & international teamwork

Job description

Concentrix in Katowice, Poland is seeking a Danish-speaking Customer Service Advisor to join our international team. You will answer questions, provide product information, process orders and help resolve inquiries to ensure a positive customer experience.

The role is on-site at our Katowice office with a monthly salary of 11,000 PLN, private health insurance, and opportunities to develop your skills in a multicultural environment and gain international work experience.