Danish-Speaking Customer Support Advisor - On-site Katowice

Concentrix; Łomża; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

Job summary

Concentrix in Katowice, Poland, is seeking Danish-speaking Customer Service Advisors for an on-site role. You will support Danish customers with product information, order questions, and issue resolution in a multicultural environment.

This position offers a monthly salary of 11,000 PLN and private health insurance. You will work from the office to deliver excellent service to an international customer base.

Qualifications

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• Customer-focused and professional approach.
• Ability to work independently and as part of an international team.
• Previous customer service experience is an advantage but not essential.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Danish language

Communication skills

Problem solving

Customer focus

Teamwork

Independence

Job description

Concentrix in Katowice, Poland, is seeking Danish-speaking Customer Service Advisors for an on-site role. You will support Danish customers with product information, order questions, and issue resolution in a multicultural environment.

This position offers a monthly salary of 11,000 PLN and private health insurance. You will work from the office to deliver excellent service to an international customer base.