Customer Support with Norwegian

TP; Poland; Hybrid; PLN 73,000 - 80,000; Full time

Benefits offered by this job

Civil contract

On-site Warsaw option

Remote work available

Bonus system

Hybrid option

MyBenefit program

Language training

Job summary

TP is seeking a Customer Support specialist to handle Norwegian-language inquiries from Poland, with the option to work remotely within Poland or from the Warsaw office. You will provide technical assistance, diagnose issues, and share product information, while entering requests into the system.

Candidates should be fluent in Norwegian and English and able to commit to about 120 hours per month. The role offers a civil contract with hourly rates, and potential to switch to hybrid cooperation

Qualifications

• Fluency in Norwegian B2/C1.
• Excellent command of English B1/B2.
• Basic knowledge of operating household appliances (refrigerator, washing machine, TV).
• Ability to type quickly on a computer keyboard.
• Preferred availability of approximately 120 hours per month (Mon–Fri 8:00–17:00).

Responsibilities

• Providing technical information and support to equipment users in accordance with project guidelines.
• Diagnose and resolve technical problems.
• Providing information on products and their functionality.
• Entering requests into the system.

Skills

Norwegian B2/C1

English B1/B2

Typing speed

Availability 120h/mo

Job description

Customer Support with Norwegian | Remote within Poland

Hey!

We are growing and looking for consultants who are enthusiastic and committed to serving customers.

We support customers of one of the largest manufacturers of home appliances/ RTV equipment.

Tasks

• Providing technical information and support to equipment users in accordance with project guidelines.
• Diagnose and resolve technical problems.
• Providing information on products and their functionality.
• Entering requests into the system.

Our requirements

• Fluency in Norwegian B2/C1.
• Excellent command of English B1/B2.
• Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).
• Ability to type quickly on a computer keyboard.
• Preferred availability of approximately 120 hours per month. Services are provided during project operating hours (Mon–Fri 8:00–17:00). Collaborators declare their availability and select cooperation hours from available time slots.

What we offer

• Cooperation based on a civil contract with a rate of PLN: on-site mode in Warsaw: 58,00 gross/h or full remote mode: 53,00 gross/h.
• Bonus system.
• If you choose the on-site mode: the possibility of switching to hybrid cooperation after meeting the operational requirements of the project, and good performance. (3 weeks remote, 1 week onsite).
• Flexible cooperation schedule based on the collaborator's declared availability and the project's operational needs.
• Access to the MyBenefit platform, where you can exchange monthly points for a sports card, shopping codes, cinema tickets, and more.
• Opportunities for personal and language development - internal training and free access to a language learning platform are available.

Please note: this opportunity is open only to candidates who are currently residing in Poland and can work remotely from within Poland or from our Warsaw office.