Bilingual Czech/Slovak Customer Support Pro - Remote Growth

ZdalnaPraca; Poland; Remote; PLN 62,000 - 69,000; Full time

Benefits offered by this job

Equipment for home office

MyBenefit platform access

Language learning platform

Career growth opportunities

Job summary

ZdalnaPraca in Poland is seeking enthusiastic consultants to provide technical support to users of home appliances and RTV equipment; you will diagnose issues, explain product functionality, and log requests into the system.

Requirements include fluency in Czech and Slovak, good English, basic knowledge of appliances, and availability at least 120 hours per month (Mon–Fri 8:00–18:00). Civil contract with remote or office options, plus benefits, are offered.

Qualifications

• Fluency in Czech and Slovak.
• Good command of English.
• Basic knowledge of household appliances (fridge, washer, TV).
• Ability to type quickly on a computer keyboard.
• Availability for at least 120 hrs per month; project hours: Mon–Fri 8:00-18:00.

Responsibilities

• Provide technical support to equipment users.
• Diagnose and resolve technical problems.
• Provide information on products and their functionality.
• Enter requests into the system.

Skills

English

Czech language

Slovak language

Typing speed

Availability 120 hrs/mo

Tools

Customer support system

Job description

ZdalnaPraca in Poland is seeking enthusiastic consultants to provide technical support to users of home appliances and RTV equipment; you will diagnose issues, explain product functionality, and log requests into the system.

Requirements include fluency in Czech and Slovak, good English, basic knowledge of appliances, and availability at least 120 hours per month (Mon–Fri 8:00–18:00). Civil contract with remote or office options, plus benefits, are offered.