Customer support manager

Simply Contact International; Województwo mazowieckie; Vor Ort; PLN 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Professional training

Career growth

Zusammenfassung

Simply Contact International is seeking a proactive Customer Support Manager to join our outsourcing contact center with international reach. You will lead client communications, guide users on product functionality and maintain essential reports and documents.

The role emphasizes self-motivation, organization and problem-solving skills, with opportunities for professional growth in a dynamic international company.

Qualifikationen

• Highly organized, disciplined and punctual with excellent communication skills.
• Ability to focus on results and quickly resolve problems.
• Experience in a customer support team is a plus.

Aufgaben

• Handle client requests in written and voice communication.
• Provide written guidance on product usage and application features.
• Maintain reports, working documents and registers.

Kenntnisse

Self-organization

Communication skills

Punctuality

Discipline

Problem solving

Jobbeschreibung

Posted 13 Oct 2026

About the role

Simply Contact is an outsourcing contact center with international experience. Our company has been in the industry for 13 years and has nearly 700 employees across four locations in Ukraine and internationally.

We’re actively growing and are looking for a proactive and self-motivated Customer support manager .

What you'll do

• Processing requests from client of the service in written and voice communication
• Written consultation of users on the product, application functionality, and its aspects of usage
• Maintaining reports, working documents, and registers

What we're looking for

• High self-organization, discipline, punctuality and good communication skills
• Orientation on command result, ability to find and solve problems
• Experience working in the customer support team will be an advantage

What we offer

• Professional training
• Opportunities for development: professional growth in an international dynamic company with career prospects