Global Customer Support Manager - Training & Growth

Simply Contact International; Województwo mazowieckie; Sur place; PLN 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Professional training

Career growth

Résumé du poste

Simply Contact International is seeking a proactive Customer Support Manager to join our outsourcing contact center with international reach. You will lead client communications, guide users on product functionality and maintain essential reports and documents.

The role emphasizes self-motivation, organization and problem-solving skills, with opportunities for professional growth in a dynamic international company.

Qualifications

• Highly organized, disciplined and punctual with excellent communication skills.
• Ability to focus on results and quickly resolve problems.
• Experience in a customer support team is a plus.

Responsabilités

• Handle client requests in written and voice communication.
• Provide written guidance on product usage and application features.
• Maintain reports, working documents and registers.

Connaissances

Self-organization

Communication skills

Punctuality

Discipline

Problem solving

Description du poste

Simply Contact International is seeking a proactive Customer Support Manager to join our outsourcing contact center with international reach. You will lead client communications, guide users on product functionality and maintain essential reports and documents.

The role emphasizes self-motivation, organization and problem-solving skills, with opportunities for professional growth in a dynamic international company.