Customer Service Hero with German

Antal; Kraków; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Work in an international environment

Life insurance

Medical package (+ dental care)

Attractive salary

Stable employment in a friendly environment

Job summary

A technology company in Kraków is seeking a Customer Service Specialist to provide professional support and manage customer accounts. Candidates should have experience in customer service and knowledge of English and German or French (B2). This role involves team collaboration to maximize customer satisfaction and ensure efficient processes. Benefits include working in an international environment, life insurance, medical package, and attractive salary.

Qualifications

• Experience in customer service.
• Ready for a new adventure.
• Professional and flexible approach.

Responsibilities

• Work with the team to get the best results.
• Provide customer service at a professional level.
• Manage and maintain designated customer accounts.
• Ensure efficient processes affecting customer service.
• Build relationships with internal and external customers.
• Maximize customer satisfaction.

Skills

English

German or French (B2)

Customer service experience

Interpersonal skills

Tools

Excel

SAP

Job description

About Company

An American technology company that caters to the needs of several industries such as automotive, industrial equipment, medicine, oil and gas, consumer electronics, energy, etc.

About you

• You know English and German or French (B2)
• You have experience in customer service
• You are ready for a new adventure

About the role

• Work with the team to get the best results
• Provide customer service at a professional level
• Manage and maintain designated customer accounts
• Ensuring efficient and effective processes in areas affecting customer service
• Build relationships with internal and external customers
• Maximize customer satisfaction

Nice to have

• Proficient knowledge of Excel and SAP
• Interpersonal skills on a high level
• Professional and flexible approach

Benefits

• Work in an international environment
• Life insurance
• Medical package (+ dental care)
• Attractive salary
• Stable employment in a friendly environment