Customer Service Exec (Latvian/Lithuanian & English)

CHEP UK Ltd.; Warszawa; Hybrid; PLN 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

LuxMed Medical Insurance

Multisport Card

Transportation allowance 110 PLN net

Employee Capital Plan

Employee Investment Plan

Volunteer leave (3 days)

Zusammenfassung

CHEP UK Ltd. is seeking a Customer Service Executive (Latvian or Lithuanian & English speaking) to join the European Customer Service team in Warsaw. You will manage inquiries, onboarding, data integrity, and cross-functional collaboration in a fast-paced, multinational environment.

Fluent Latvian or Lithuanian and English are required, with a focus on delivering exceptional customer experiences and contributing to continuous improvement across Europe.

Qualifikationen

• Experience in Customer Service, Customer Operations, Administration, or Operational Support.
• Ability to work within defined processes and service standards.
• Comfort with business systems, digital tools, and technology platforms.
• Capacity to manage multiple priorities in a dynamic environment.

Aufgaben

• Deliver exceptional service by handling inquiries, requests and issue resolution across channels.
• Onboard customers, maintain accounts and ensure accurate data in systems.
• Collaborate with Sales, Operations, Finance and other teams to ensure seamless service.
• Monitor performance, identify improvements and drive customer satisfaction.

Kenntnisse

Customer-first mindset

Strong communication

Attention to detail

Problem-solving

Time management

Collaboration

Continuous improvement mindset

Digital tools proficiency

Jobbeschreibung

CHEP UK Ltd. is seeking a Customer Service Executive (Latvian or Lithuanian & English speaking) to join the European Customer Service team in Warsaw. You will manage inquiries, onboarding, data integrity, and cross-functional collaboration in a fast-paced, multinational environment.

Fluent Latvian or Lithuanian and English are required, with a focus on delivering exceptional customer experiences and contributing to continuous improvement across Europe.