Bilingual Customer Service Executive - Latvian/Lithuanian & English

CHEP Polska Sp. z o.o.; Polska; Ibrido; PLN 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

LuxMed Medical Insurance

Multisport Card

Transport allowance 110 PLN net per月

Descrizione del lavoro

CHEP Polska Sp. z o.o. in Warsaw is seeking a Dutch and English-speaking Customer Service Executive to join our European team. You will handle inquiries, onboard customers, and collaborate with Sales, Finance and Operations to ensure a seamless cross-border experience.

We offer a hybrid work model, attractive base salary with annual bonus and benefits, LuxMed, Multisport and a monthly transportation allowance. Fluency in Dutch and English, plus customer-service experience, are valued.

Competenze

• Experience in Customer Service or Customer Operations.
• Ability to follow defined processes and SLAs.
• Proficiency with business systems and digital tools.
• Capacity to manage multiple priorities.

Mansioni

• Deliver exceptional service by handling inquiries and issue resolution.
• Onboard new customers and maintain accurate data.
• Collaborate with Sales, Operations and Finance.
• Monitor performance metrics and drive improvements.

Conoscenze

Customer-first mindset

Strong communication

Problem-solving

Attention to detail

Teamwork

Digital tools proficiency

Strumenti

CRM systems

Data management tools

Descrizione del lavoro

CHEP Polska Sp. z o.o. in Warsaw is seeking a Dutch and English-speaking Customer Service Executive to join our European team. You will handle inquiries, onboard customers, and collaborate with Sales, Finance and Operations to ensure a seamless cross-border experience.

We offer a hybrid work model, attractive base salary with annual bonus and benefits, LuxMed, Multisport and a monthly transportation allowance. Fluency in Dutch and English, plus customer-service experience, are valued.