Bilingual Customer Experience Exec (FR/EN) – Europe

Brambles; Województwo mazowieckie; Hybrid; PLN 56,000 - 89,000; Full time

Benefits offered by this job

LuxMed Medical Insurance

Multisport Card

Transport allowance

Employee Capital Plan

Employee Investment Plan

3 days volunteering leave

Job summary

CHEP is seeking a French & English speaking Customer Service Executive to join the European Customer Service team. The role emphasizes resolving inquiries, onboarding customers, and cross-functional collaboration in a fast-paced, international environment. hybrids available in Warsaw.

The position offers growth within a global leader in sustainable supply chains, with emphasis on digital tools, continuous improvement, and customer success across Europe.

Qualifications

• Experience in Customer Service, Customer Operations, Administration, or Operational Support.
• Experience working within defined processes and service standards.
• Confidence using business systems, digital tools, and technology platforms.
• Ability to manage multiple priorities in a dynamic environment.

Responsibilities

• Deliver exceptional service by managing customer inquiries, requests, and issue resolution.
• Own customer interactions across multiple channels, ensuring timely and professional communication.

Skills

Customer-first mindset

Strong communication

Data accuracy

Problem solving

Time management

Collaboration

Job description

CHEP is seeking a French & English speaking Customer Service Executive to join the European Customer Service team. The role emphasizes resolving inquiries, onboarding customers, and cross-functional collaboration in a fast-paced, international environment. hybrids available in Warsaw.

The position offers growth within a global leader in sustainable supply chains, with emphasis on digital tools, continuous improvement, and customer success across Europe.