Bilingual Customer Experience Executive - Europe (Hybrid)

Brambles; Województwo mazowieckie; Hybrid; PLN 70,000 - 100,000; Full time

Benefits offered by this job

LuxMed Medical Insurance

Multisport Card

Transportation allowance 110 PLN net

Employee Capital Plan

Employee Investment Plan

Job summary

CHEP is seeking a bilingual Customer Service Executive (Spanish & English) to join our European team in Warsaw. You will handle customer inquiries, onboarding, and cross-functional collaboration to ensure a seamless experience across sales, finance, and operations.

You will contribute to process improvements, data accuracy, and customer satisfaction while working in a fast-paced, international environment with a hybrid work model.

Qualifications

• Experience in Customer Service, Customer Operations, Administration, or Operational Support.
• Experience working within defined processes and service standards.
• Confidence using business systems, digital tools, and technology platforms.
• Ability to manage multiple priorities in a dynamic environment.

Responsibilities

• Deliver exceptional service by managing customer inquiries, requests, and issue resolution.
• Own customer interactions across multiple channels, ensuring timely and professional communication.

Skills

Spanish (C1/C2)

English (C1/C2)

Job description

CHEP is seeking a bilingual Customer Service Executive (Spanish & English) to join our European team in Warsaw. You will handle customer inquiries, onboarding, and cross-functional collaboration to ensure a seamless experience across sales, finance, and operations.

You will contribute to process improvements, data accuracy, and customer satisfaction while working in a fast-paced, international environment with a hybrid work model.